Rich learned about the Community Free Clinic while participating in a mobile medical clinic in Charlotte in 2011. At the time, Rich was unemployed and without health insurance. Grace Liem, FNP saw Rich as a patient. When Grace realized Rich was from Cabarrus County (not Mecklenburg County), she recommended Community Free Clinic as an alternative to driving into Charlotte. Rich made his first appointment and continued as a patient until he began receiving Medicare benefits. Rich credits the Community Free Clinic with saving his life.