People often ask us how our patients get enrolled to receive the services we offer, so we thought we'd take a moment to explain just how it works.
Patients are referred to us in a variety of ways. Some are sent to us after hospital stays, some learn about what we have to offer from DSS or from community resouorce websites like www.auntbertha.com, some find us via Google search and some simply drive by and see our office. From there, our application can be printed out from our website, or can be obtained by visiting the Clinic during our posted enrollment hours. During those enrollment hours we have bilingual staff members available to assist potential patients as needed and intake application forms and supplemental required information. In order to be aprroved, applicants must:
- Be at least 18 years old
- Be Cabarrus County residents
- Have a total household income that is less than 125% of the Federal Poverty Level
- AND Not be eligible for Medicaid or Medicare
It takes Clinic Enrollment staff approximately three to four weeks to process applications and documentation. Once an application has been approved a HealthNet card is issued to the patient and they are referred to receive services at our Clinic on Lake Concord Rd. or at one of 20 other providers. Their application is also sent to MedAssist, which is a separate program for prescription drugs. When a patient is approved for that program, they can begin having prescriptions called into the pharmacy housed at our facility and fill them on-site and free of charge.
During the last quarter the Clinic received 106 new applications for services and 154 requests for recertification in our programs.